'Payment Pending' Orders:
Depending on certain issuing banks, some customer credit card payments may take up to 5 days to settle successfully. Orders that have a payment pending status will be held until the payment has been received in full. If this situation occurs, you will be notified within 1 business day of placing your order. Please be advised that unsettled payments may affect shipping/delivery times. For example: if the payment from your issuing bank takes three days to settle and you selected 2-day shipping, your total estimated time for delivery will be five days (three days processing and two days in transit).
*If you would like to contact us by phone: call our customer service department at (888) 376-2642. Customer Service is available Monday - Friday 9am - 5pm EST. or email customerservice@manicpanic.com for issues regarding order payments.
After placing your order, you will receive an Order Confirmation email as well as tracking updates. You may also sign up on our website to receive these updates via Facebook Messenger.